Why This Season Shows Brands Are Not Thinking About You


You are feeling this season in your body more than you realize. Here is what nonstop marketing pressure does to a nervous system that is already stretched thin.

There is a reason I avoid stepping foot inside stores this time of year...

The moment mid- (heck, early) November hits, a simple errand turns into a psychological obstacle course.

The aisles narrow as temporary displays appear overnight. Signs grow louder. Every endcap becomes a curated temptation meant to pull you off your path. Even if you walk in to buy toothpaste, you leave feeling like your nervous system has been asked to navigate a maze you never signed up for.

It is pressure you can feel in your body.

The fluorescent urgency. The sensory overload. The subtle shift from being a person trying to live your life to being a target moving through a revenue gauntlet. There is a physical push behind it, and once you notice it, you cannot unsee it.

Online is no refuge either. Your inbox fills. Your notifications multiply. Every channel you touch starts whispering the same message at the same volume: you should buy something.

And all of this lands during a year when Americans are already stretched thin. Financial strain is still higher than most people want to admit. Cost of living continues to outpace wages. Political tension refuses to settle. The Urban Institute reports that nearly one in four adults struggled to pay rent or mortgage this year and more than a quarter struggled with medical bills even when insured (Urban Institute, 2025). These are not small stressors. They accumulate as chronic load.

The American Psychological Association found that 41 percent of adults expect the holidays to be even more stressful than last year (American Psychological Association, 2025). Not because they are dramatic. Because they are tired.

Yet during the five days from Thanksgiving through Cyber Monday, U.S. shoppers spent 44.2 billion dollars online and reached a record 14.25 billion dollars on Cyber Monday alone (Adobe Analytics, 2025; National Retail Federation, 2025). Spending increased even as budgets tightened.

At first glance, that looks like contradiction. In reality, it is a perfect snapshot of what happens when chronic stress meets seasonal bombardment.

This is a season of high-pressure commercial environment colliding with nervous systems that have already absorbed too much.

That is the tension I want to explore. Because when you understand what this moment does to the human mind and body, it becomes impossible to treat holiday marketing like business as usual.

Survival Mode Before the Holidays Even Begin

Long before the first holiday promotion launches, many Americans are already living with chronic financial and emotional strain.

The American Affordability Tracker found that 24 percent of adults struggled to pay rent or mortgage in the past year, 18 percent struggled to afford food, and 27 percent had difficulty paying medical bills even with insurance (Urban Institute, 2025). The Harvard Joint Center for Housing Studies reported that about 65 percent of working age renters do not have enough residual income for basic necessities after paying rent (Harvard Joint Center for Housing Studies, 2025).

This is a population already navigating scarcity, uncertainty, and vigilance.

Bank of America’s 2025 data shows that roughly one quarter of households are functionally living paycheck to paycheck based on account flows, while surveys suggest that nearly two thirds of Americans feel this way (Bank of America Institute, 2025; Investopedia, 2025). This emotional perception matters because scarcity does not need to be mathematically precise to be psychologically real.

Scarcity also takes a measurable toll on cognitive function. Research by Mani, Mullainathan, Shafir, and Zhao (2013) shows that financial strain can temporarily reduce cognitive bandwidth and impair decision making. At the same time, chronic stress accumulates in the body as allostatic load, the physiological wear that builds when the stress response is activated too often without recovery (McEwen, 1998).

This is the baseline the holiday season lands on.

How Holiday Marketing Piles On

Against that backdrop, retailers launch one of the most intensive promotional cycles of the year. Adobe and the National Retail Federation expect online holiday spending from November through December to reach more than 253 billion dollars, with total retail sales surpassing 1 trillion dollars for the first time (Adobe Analytics, 2025; National Retail Federation, 2025).

On Black Friday alone, American shoppers spent a record 11.8 billion dollars online, a 9.1 percent increase from the previous year even as many of those same households struggled to cover housing, food, and medical costs (Adobe Analytics, 2025; Urban Institute, 2025).

It is important to name a nuance here.

That 9 percent increase reflects dollars, not units. Part of the rise is simply higher prices and bigger average ticket sizes showing up as success on a dashboard, even when consumers are not more financially secure (Bank of America Institute, 2025; Urban Institute, 2025).

The picture gets even more complex with channel data. Klaviyo found that during Black Friday through Cyber Monday, email and SMS accounted for about 42 percent of ecommerce sales, with average discounts over 26 percent off (Klaviyo, 2025). Adobe projects that Buy Now Pay Later will cover more than 10.1 billion dollars in online holiday purchases, creating the feeling of affordability even when long term strain increases (Adobe Analytics, 2025).

From a psychological standpoint, this is a perfect setup for retail therapy and compensatory consumption. Research shows that shopping can temporarily lift mood, restore a sense of control, and soothe sadness or anxiety (Rick et al., 2014; Lee, 2015). Consumers often use purchases to symbolically repair parts of themselves that feel threatened, a process known as compensatory consumption (Mandel et al., 2017).

So spending increases not because people feel safe but because they do not. In moments of depletion, buying can feel like self rescue.

Scarcity messaging amplifies the effect. Scarcity captures attention and narrows cognitive bandwidth, making short term relief more tempting, especially when time limited language activates urgency and threat systems (Mani et al., 2013; Mullainathan & Shafir, 2013).

Decision Fatigue, Choice Overload, and Mental Exhaustion

It is not only financial triggers that overwhelm people. It is the sheer number of decisions required in a compressed period. Research on decision fatigue shows that repeated choice making reduces self control and increases impulsive or avoidant behavior (Baumeister et al., 2008; Vohs et al., 2014). Classic work on choice overload found that more options do not produce better outcomes. They produce paralysis or regret (Iyengar & Lepper, 2000).

Now map that research onto the modern holiday landscape. Dozens of algorithmic recommendations. Flash sales every few hours. Countless curated gift guides. Thousands of ad impressions each day (Digital Silk, 2024). It is not surprising that the nervous system shifts away from calm, socially engaged functioning and toward fight, flight, or shutdown (Porges, 2011; Porges & Dana, 2022).

Many consumers are trying to get relief from the psychological noise.

The Loneliness Beneath the Holiday Glare

The Surgeon General has described loneliness and social disconnection as an epidemic with health consequences comparable to smoking fifteen cigarettes a day (Office of the U.S. Surgeon General, 2023). Loneliness is linked to increased risk of heart disease, depression, anxiety, and earlier mortality.

Layer that onto a season that places enormous emphasis on togetherness, belonging, and relational warmth. For many people, this messaging intensifies the ache.

Baumeister and Leary’s work on belonging shows that the need to feel accepted and connected is a fundamental human motivation (Baumeister & Leary, 1995). When it is unmet, psychological pain follows. Studies on Christmas experiences demonstrate that when consumers focus more on gifts and spending than on meaning and connection, wellbeing declines instead of rising (Kasser & Sheldon, 2002; Dittmar et al., 2014).

Social media multiplies the effect. Research shows that passive scrolling and comparison on platforms like Instagram lowers mood, increases self evaluation pressure, and reinforces feelings of inadequacy (Feinstein et al., 2013; Verduyn et al., 2020).

Many people are not approaching the season from a place of abundance. They are approaching it from a place of longing.

The Most Stressed Out Holiday Season Yet

When you hold all of this together, the picture becomes clearer. Forty one percent of Americans expect more holiday stress this year (American Psychological Association, 2025). Sixty nine percent say this is the most financially stressful season of the year, and more than half are dreading it (Talker Research & Current, 2025). Many will work extra jobs, take on seasonal debt, or cut essentials to meet gifting expectations (MoneyLion, 2025; Urban Institute, 2025).

And yet, spending rose by more than 9 percent on Black Friday. That is not evidence of stability. It is evidence of coping. It is evidence of nervous systems trying to buy a sense of relief, belonging, or normalcy in a moment when they are already beyond capacity (Lee, 2015; Mandel et al., 2017; Rick et al., 2014).

This is the psychological landscape your brand enters when you communicate during the holidays.

What Healthy Brand Relationships Do Differently

The good news is that brands are not powerless. In fact, they can be sources of nervous system regulation rather than dysregulation.

Polyvagal Theory shows that clear, predictable, respectful communication supports feelings of safety and social engagement (Porges, 2011; Porges & Dana, 2022). When brands de escalate urgency, reduce overwhelming choice, and communicate transparently, they create cues of stability rather than threat.

Healthy brand relationships recognize that people are not looking simply for a deal. They are looking to feel seen, supported, respected, and grounded. They are looking for belonging, which research shows is a core human need (not a marketing concept) (Baumeister & Leary, 1995).

In my own work, I use BELONG (see free no-opt in framework earlier in the article) aligned questions to help leaders evaluate their messaging. Is this campaign a cue of safety or a cue of pressure. Does it create clarity or confusion. Does it model reciprocity or extraction. Does it support belonging or reinforce exclusion.

Marketing does not have to add to the allostatic load people already carry. It can lighten it. It can become a place where people exhale.

A Call To Lead Differently

The holidays will never be free of marketing. But in a year like 2025, treating this season as business as usual is not just inaccurate. It is irresponsible.

Your customers are walking into your funnel as whole humans carrying chronic stress, financial strain, political anxiety, loneliness, and nervous systems that have been absorbing signals of threat for months. You can choose to amplify that noise or counteract it.

My invitation is simple. Look at your messaging through the lens of nervous system impact. Notice whether your strategies add instability or create safety. Notice whether they push urgency or build trust.

Then ask yourself what it would look like to become a brand that helps people regulate rather than react.

Want to talk through it together? Book a free Brain Science Session (no-pitch, I promise!).

Because people do not remember the discount you offered this season. They remember how you made them feel inside a world that kept asking too much of them.

references

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