marketing psychology is ever-evolving.

Dig into my Research-Backed + Packed Articles

Chelsea Burns Chelsea Burns

AI as a Soft Skill

AI is reshaping marketing, but it should enhance human connection, not replace it. By integrating AI with psychological insights, ethical responsibility, and emotional intelligence, we can build genuine customer relationships. This approach fosters trust, ensures transparency, and strengthens brand loyalty. The future of marketing is human-first—AI should be a tool that amplifies human judgment and ethical decision-making. Read more on how to make AI a soft skill for effective, human-centered marketing.

Read More
Chelsea Burns Chelsea Burns

Psychology of Audience Identification

Uncovering the concept of Value Aspiration™, this article explores how aligning your brand’s value proposition with consumers’ deeper psychological needs creates stronger connections and more effective marketing. It reveals the hidden gaps between what businesses offer and what audiences truly seek, providing research-backed strategies to bridge this divide for more meaningful engagement.

Read More
Chelsea Burns Chelsea Burns

The Customer Continuum

This article explores the integration of behavioral science, empathy-driven engagement, neuroscience, and narrative to enhance customer relationships. It introduces the BELONG™ framework, emphasizing human connection for sustainable growth. The article offers actionable strategies to transform customer journeys and improve business metrics through psychological insights.

Read More
Chelsea Burns Chelsea Burns

Cracking the Code

Exploring the power of psychology in marketing, this article reveals how understanding consumer emotions and behavior can lead to deeper connections with your audience. It provides strategies to apply these insights for more impactful and authentic engagement.

Read More
Chelsea Burns Chelsea Burns

Trusting the Machine

This article examines the psychological effects of integrating artificial intelligence (AI) into decision-making processes. It discusses how AI influences human trust, the dynamics of human-AI collaboration, and the potential consequences for individual and organizational outcomes.

Read More
Chelsea Burns Chelsea Burns

Architecture of belonging

Analyzing the importance of connection in marketing, this piece introduces a structured approach to building meaningful brand relationships. It details the psychological principles behind belonging and how brands can create spaces that encourage trust and loyalty.

Read More
Chelsea Burns Chelsea Burns

The Unconscious Brand

Looking at the unseen forces behind consumer choices, this article explains how subconscious influences shape brand perception. It explores the importance of psychological drivers in marketing and how businesses can align their strategies with human behavior.

Read More
Chelsea Burns Chelsea Burns

Isolated Success

Examining the emotional toll of leadership, this piece uncovers the hidden challenges female entrepreneurs face in professional spaces. It discusses how societal norms and workplace structures contribute to feelings of isolation and offers ways to create more supportive environments.

Read More
Chelsea Burns Chelsea Burns

Marketing in a World on Edge

Exploring the shifting landscape of consumer psychology, this article highlights why businesses must embrace human-centered marketing to stay relevant in 2025. It examines how external events are shaping purchasing behaviors and the strategies needed to adapt effectively.

Read More
Chelsea Burns Chelsea Burns

Underground Wisdom

​Drawing parallels between fungal networks and human connections, this article examines how the symbiotic relationships in nature can inform business strategies. It discusses the importance of interdependence and communication in achieving organizational success, suggesting that businesses can thrive by emulating these natural systems.

Read More